Refund policy

Last updated: June 6, 2026

Reckless Mods operates this store and website, including all related information, content, features, tools, products and services (the “Services”), in order to provide you with a curated shopping experience. We want you to be satisfied with your purchase, and we aim to make the return process simple and fair.

Returns

We accept returns within 14 days of delivery under the following conditions:

The item must be unused, unworn, and in original condition
The item must include all original packaging and accessories
Proof of purchase is required

Some items are not eligible for return, including:

Digital or downloadable products
Gift cards
Final sale or clearance items
Customized or modified products

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

Photos of the item
Photos of the packaging
A description of the issue

If your claim is approved, we will offer either:

A replacement, or
A full refund

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to your original payment method
Processing time is typically 5–10 business days

Refunds may be adjusted if:

The item is not returned in original condition
Parts, accessories, or packaging are missing
The return does not meet our policy requirements

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
Shipping fees are non-refundable
If a refund is issued, any applicable shipping costs may be deducted